Privacy Policy

Introduction

True North Data Strategies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truenorthstrategyops.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request quotes or consultations
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, analytics providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at jacob@truenorthstrategyops.com

GDPR & CCPA Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

For EU Residents (GDPR):

• We process personal data lawfully, fairly, and transparently
• We collect data only for specified, explicit, and legitimate purposes
• We retain data only as long as necessary
• You have the right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to request deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: