Case Studies
Fuel distribution: the work and where it stands.
Four case studies from work with a fuel distributor: pricing, procedures, fleet compliance and listening to the crew. Client details stay anonymous. Each study separates what was built, what was checked and what is still under review.
- Fuel DistributionMulti-plant regional distributorAnonymized
One email in, tonight's loading call out: rebuilding a fuel distributor's daily price sheet.
TNDS turned a fuel distributor's daily price email into a price sheet that compares terminals after freight and shows availability flags. All 1,684 checked values matched the old spreadsheet math; client review continues before cutover.
Status: In client review
- Fuel DistributionMulti-plant regional distributorAnonymized
Getting the procedures out of people's heads: an SOP program for a multi-plant fuel distributor.
TNDS drafted more than 60 procedures across six areas for a regional fuel distributor. Each has a crew markup worksheet and one master copy; every procedure stays a draft until it has been walked with the crew and approved.
Status: Drafts in crew review
- Fuel DistributionMulti-plant regional distributorAnonymized
Three clocks, not two: one compliance tracker for a fuel fleet.
TNDS built one fuel fleet tracker for due dates, driver records and costs by truck. The latest read-only ELD warning reports passed more than 430 checks and are waiting on owner approval before touching the live workbook.
Status: Latest ELD update awaiting approval
- Fuel DistributionMulti-plant regional distributorAnonymized
Ask the crew, then act on it: an operating climate assessment at a fuel distributor.
TNDS used a protected employee survey to turn crew feedback into a 30, 60 and 90 day action plan. Checking the order data also corrected an overstated missed-delivery measure, establishing a baseline for later comparison.
Status: Assessment and action plan delivered
More case studies on the way
New engagements are added here as clients approve named or anonymized write-ups. If your operation could be the next case study, that's a conversation about an Operations Assessment.
More from True North
These case studies describe client engagement work. Pipeline Punks is our public workshop and publications hub. Our GitHub organization introduces the practice and its public development standards.
