Government buyers
Capabilities for government buyers.
True North Data Strategies LLC is an SBA-certified service-disabled veteran-owned small business in Colorado Springs, Colorado. We find out how operational work really gets done, write the procedures, automate repeat tasks, work inside the team while the fix takes hold, and train the people who will run it.
Company data
- Legal name
- True North Data Strategies LLC
- Location
- Colorado Springs, Colorado
- Unique Entity ID (UEI)
- WKJXXACV8U43
- CAGE code
- 16TC1
- SBA certifications
- Service-Disabled Veteran-Owned Small Business (SDVOSB); Veteran-Owned Small Business (VOSB)
- Owner
- Jacob Johnston
- Phone
- 719-204-6365
Core capabilities
Each capability is a service on our published ladder. The linked pages give the scope, what is included, and the price.
Operations assessment
A one to two week review of how the work actually gets done: process shadowing on site or remotely, document review, and a map of where handoffs break and work gets dropped. The result is a written report with a prioritized fix order, a 30, 60 and 90 day action sequence, and a written quote for any follow-on work.
Process documentation and SOPs
Written standard operating procedures the team can follow without the one person who used to hold the knowledge: an owner for every step, stop points that halt the work when a check fails, the exceptions, and the records to keep. Each role gets a plain list of what it owns.
Workflow automation
One recurring manual task automated end to end in the tools the organization already uses, such as Google Workspace or Microsoft 365. Delivered with a plain map of what triggers each step, a named owner and fallback, a procedure for the people who run it, and a handoff session.
Embedded operational support
Hands-on work inside one department for a month, or across several departments for three to twelve months, to fix handoffs, reporting and tool sprawl while daily operations continue. Afterward, optional monthly support keeps the finished systems running, with response times set in writing.
Training
Role-based training on the new procedures and tools, a manager handoff, and a transition package, so the team runs the work without outside help.
What we do not provide
- Legal advice or regulatory representation
- Staffing or recruiting services
- Custom software product development
Who owns the company
Jacob Johnston is a 20-year U.S. Army veteran, Airborne Infantry, Bronze Star recipient, and service-disabled veteran. He spent eight years as Transportation Department Head at a regional petroleum carrier, responsible for DOT and FMCSA compliance, fleet profit and loss, hours of service and electronic logging, and driver qualification files.
Prices and next step
This page carries no prices. The published price of every service is on the Services page. To talk about a requirement, call, email, or start a conversation.