Sanitized sample | TNDS-SAMPLE-SOP-501
Fuel Pricing SOP: Daily Rack to Posted Price
This fuel pricing SOP covers the daily move from supplier rack notification to a posted price published in the system of record, the process most fuel marketers run every business day and most run partly on memory. It sets a posted price for each product, site, and channel that is built on a verified cost, carries the required minimum margin, is published to the system that bills invoices, and leaves a record of who set it and why. Eleven steps run from confirming the rack notifications to logging the change.
- Document type
- Standard operating procedure
- Released
- September 13, 2026
- Length
- 5 pages, PDF
What is in it
- An eleven-step procedure from confirming supplier rack notifications to logging the posted price change, each step with an owner and its evidence.
- Four roles: Cost Desk, Pricing Owner, Systems Owner, and Approver, with named approval required for any posted price below the floor.
- Definitions for rack price, net rack, landed cost, floor price, posted price, effective date, the no-move check, and channel.
- Four stop points: a cost cell that did not move when the notification moved it, a price below the floor, more than one copy of the day's file, and a published table with the wrong effective date or timestamp.
- Exceptions for a supplier that sends no notification, a notification that arrives after the posting deadline, a tax or fee change effective mid-period, and a system of record that is unavailable at publish time.
- A records and retention table covering rack notifications, the daily cost workbook, competitor survey sources, below-floor approvals, price table reports, and the change log.
Why it is built this way
One entry point
The most common finding in a fuel marketer's pricing process is the same number typed into three or four places by two or three people, off the same supplier notification. Every retype is a chance to be wrong and there is no way to tell which copy is correct. Step 2 exists to collapse that. Everything downstream reads, it does not retype.
Stop points, not reminders
A procedure that says be careful produces careful people who are occasionally tired. A stop point produces a halt. Stop point G1 exists because a formula overtyped with a constant is invisible: no error, no flag, no color, just a number that quietly stops being true. The check costs about a minute a day and it is the difference between finding that in a day and finding it in a quarter.
An evidence column
Every step names how an outsider can tell it happened. That is what makes the procedure auditable, what makes training something other than shadowing, and what makes the operation transferable. A step with no evidence is a hope.
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Download the fuel pricing SOP (PDF)
TNDS-SAMPLE-SOP-501, version 1.0, released September 13, 2026.
Want one built for your operation?
This sample shows the form. In an engagement, the bracketed owners, thresholds, systems, and retention periods are filled from the operation as it actually runs, walked with the crew who do the work, and sealed only after they confirm the steps match reality. It starts with an Operations Assessment.